Deppeler Achieves 70% Faster Order Processing with AI Automation

The leading Swiss dental instrument manufacturer was struggling with manual, time-consuming, and error-prone order entry from various formats like PDF and Excel.

70%

time saved on order processing

95%

error reduction

increase in employee satisfaction

The Challenge

Deppeler SA, a manufacturer, receives orders by email in various formats from distributors worldwide. Manually entering these orders into the ERP system was time-consuming and tedious, especially given the variety of products and color options. The high volume of monthly orders exacerbated the inefficiency and required an innovative solution to streamline the process.

“An amazing solution integrated into our ERP Odoo to automate order entry from any of our customers who place a pdf/Excel order.”
Caroline Leopold-Metzger, CEO

Implementation

automaited implemented an assistant that automatically processes order details from PDFs and emails directly into Odoo. The goal was to minimize human intervention, thereby reducing errors and accelerating processing time.

Previous Manual Process

Before the automaited assistant, Deppeler employees handled several manual tasks for each order:

  • Checking and copying order details from PDF or Excel files.
  • Navigating to the sales page in the Odoo ERP.
  • Creating a new order in the system.
  • Entering data from the order file field-by-field.
  • Performing quality control to ensure data accuracy.

Automated Process

After introducing the automaited assistant, the process was streamlined:

  • Order data is extracted automatically, and remaining manual steps can be executed with a single click.
  • Logic-based operations like discounts and shipping methods are handled correctly according to predefined rules.

The Result

The introduction of the automaited assistant has delivered numerous benefits:

  • Efficiency Unlocked: Processing time was reduced by 70%.
  • Accuracy Perfected: The error rate approached zero, ensuring data integrity.
  • Scalability Achieved: The system now manages complex orders, facilitating business growth.
  • Happier Customers: Faster, more accurate order processing led to higher customer satisfaction.

The adoption of AI automation has significantly boosted the operational efficiency of Deppeler SA. This case study illustrates how innovative solutions from automaited can redefine industry standards, ensuring companies remain competitive while delivering exceptional service.

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Overview

Deppeler SA, the Swiss market leader in dental instruments, has a long history of innovation. The family-owned company is known for its commitment to quality and efficiency.

Data extraction
Odoo, Excel, PDF, Outlook
Data entry
Odoo
Navigation
Odoo

Sector

Healthcare

Location

Rolle, Switzerland

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