Are your processes suitable for RPA?
Due to the current economic situation, companies are forced to make various processes more efficient by employees. In order to successfully integrate automation into various processes, it is essential to first identify the RPA (Robotic Process Automation) suitable processes. Established RPA providers support companies not only with the automation but also with the continuous search for new potential processes that can be optimized. Thus, such providers can add value even if the processes cannot perfectly fulfill all characteristics. Many RPA solutions fail at this interface because they do not offer the broad spectrum of search, find and execute. Tasks that are normally performed by humans can be imitated and taken over by RPA. The software robots make decisions based on predefined rules and can perform repetitive tasks without errors and in the shortest possible time. These characteristics make them particularly useful for automating rule-based processes that require interaction with multiple, disparate IT systems. Thus, RPA can support many areas in which repetitive work steps are performed in or between programs. The best way to identify automatable tasks is by their robot-like characteristics.
6 types of processes that lend themselves to RPA:
1. transactions with high volume
Be on the lookout for tasks that are repeated over and over again on a large scale. A key advantage of RPA bots is their ability to repeat the same actions repeatedly without error.
The greater the time savings, the better the return on investment (ROI). There is a fixed cost associated with developing an RPA solution. If you or your team don't spend a lot of time on a particular task you want to automate, it may not be worth it. Instead, look at other tasks that are higher volume and take more time - these may be better suited for RPA.
2. rule-based processes
Can the process be described using a flowchart? More specifically, is human judgment and discretion required in performing this task? Even though more and more AI is being integrated into RPA to automate more cognitive tasks, rule-based processes are the easiest to manage.
Tasks that require too much human intervention may not be suitable for RPA because they end up with too many exceptions that then need to be handled by humans. This would defeat the purpose of implementing RPA in the first place.
3. manual handling
Computer tasks that require a lot of manual actions by humans - provided they are stable and rule-based - are prime candidates for automation with RPA.
Here are some examples: Searching for specific information in a database or spreadsheet, copying and pasting information, creating records in the ERP system, and formatting reports.
Automating such tasks frees up a lot of your employees' time. You can then redeploy those employees to higher value tasks that bring even more to the business such as strategic planning, relationship building and other creative work.
In this way, RPA not only provides time and cost savings, but potentially new revenue streams, growth, and employee satisfaction.
4. structured data
Is the input and output data available in a fixed, digital format? Is this data readily available for training and testing purposes? When this structured data is available, RPA implementation becomes easier and more accurate. PDFs with scanned documents and handwriting do not count as structured.
5. different systems
One of the most important features of RPA is its ability to operate user interfaces just like we humans do. An important benefit of this is that RPA can easily connect disparate systems that otherwise don't communicate with each other. For example, your team may need to constantly and regularly check your CRM system to manually transfer customer data from the CRM to the ERP system. This is an example of a suitable process for RPA.
6. stable processes
If you're looking for processes that are suitable for RPA, you should look for stable processes. This is because bots follow rules that were established at the time of their development and depend on the user interfaces of your systems. Unstable processes with frequent changes will cause these bots to stop working as they should. Updating bots due to such changes will incur additional costs.
Is there a current standard operating procedure (SOP)? Has the SOP been significantly changed within the last year or expected to be significantly changed within the next year? Are there any system enhancements, upgrades or replacements planned within the next year for the applications required for the process?
If you expect changes within a short period of time, the process you are considering may not be suitable for RPA implementation until it stabilizes.
Our RPA solution from automaited leaves nothing to be desired. In just a few minutes, automation suggestions are generated directly, which users can also share with their teammates. Both long and short processes can be identified and optimized. Unlike other providers, automaited requires only low integration and IT costs. Thus, the risk on the financial and operational side is greatly reduced. RPA's RPA solution helps to identify, optimize and automate processes. Automaited is poised to become the most flexible and efficient automation solution for repetitive work steps, taking the company and its employees to the next level.
If you would like to learn more about automaited or perhaps already have a specific use case for your company, feel free to book an initial Discovery Call.
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