Executing complex processes 45% faster - SWB
- Public utilities
- Bonn, Germany
- Employees 2,300
- On average 35% time saving
- 45% time savings for highly repetitive tasks
- 20-30% time savings in processes with many decision paths
“Regardless of whether (situation-specific) list or standardized processing of business transactions - automaited quickly and reliably recognizes recurring patterns.
This not only improves the performance of individual business cases, but also reduces the error rate in case processing.
Process changes also generate no additional development costs - since the new process steps are learned by the user during case processing.”
Division Manager Shared Service and Authorized Representative
No holistic automation solution for process variants
Before working with automaited, SWB had already evaluated various automation solutions and RPA providers and even implemented them in the company (such as UiPath). However, this often led to complications because not all processes can be automated end-to-end. Especially the many process variants made this very difficult.
In addition, SWB's requirement was to implement a solution that would not only work in one department, but could be used in as many areas of the company as possible.
As with many companies, there was already a full roadmap for further automation analytics projects and no spare capacity for new projects.
Since automaited does not require the customer's development resources and there is no costly analysis phase as with other automation solutions and process mining, it was decided to try out the automaited wizard.