Furniture & livingAI
Automatically process customer orders and other operational tasks.
HOW AUTOMAITED WORKS
From the customer request
to the completed case.
automaited classifies requests, checks company data and business rules, and executes the next permitted steps. Here you can follow a case from arrival to reply.
One inquiry. From request to result.
Mara Petersen · WhatsApp
When will our 80 DN25 sealing rings arrive?
- automaitedVG-1041 · 01 / 03
Understand the request
- Customer
- Nordwerk Anlagenbau
- Contact
- Mara Petersen
- Order
- AU-2026-1836
- automaitedVG-1041 · 02 / 03
Check information
- Item
- DR-025 · EPDM DN25
- Status
- Ready to ship
- Delivery date
- 8 October 2026
- automaitedVG-1041 · 03 / 03
Prepare the next step
Ready for an independent reply
Hello Ms Petersen, your 80 EPDM DN25 sealing rings (DR-025) from order AU-2026-1836 are ready to ship. The confirmed delivery date is 8 October 2026. Kind regards, your team at Bergmann Industrietechnik
No approval is needed in this example. The reply and sources are recorded on the case.
The next step depends on the case.
Clear and permitted
Complete independently.
Information missing
Ask a specific follow-up question.
Decision needed
Hand over to your team with context.
YOUR BUSINESS LOGIC
Your business logic, written the way your team explains it
Describe customer-specific knowledge and processing policies as plain sentences. automaited uses them when extracting and reconciling every order — without scripts or brittle workflow diagrams.
Your rules
Customer Meyer always ships to their Hamburg warehouse.
For Meyer GmbH, article 4711 means product SKU-1123.
THE CONNECTED SCOPE OF TASKS
One principle. Many tasks
in inside sales.
These examples show part of the possible scope. Together, we define which further tasks automaited takes on in your inside sales operation.
Inquiries and quotes
“Please quote 80 EPDM DN25 sealing rings, preferably from stock.”
- 1Match product
- 2check terms
- 3prepare quote
Orders and order processing
“Please process the attached PDF order for 60 DR-025 units under our agreed terms.”
- 1Check products and terms
- 2create order
- 3Send order confirmation
Delivery dates and status updates
“Good morning, when will our 80 DN25 sealing rings from order AU-2026-1836 arrive?”
- 1Match order
- 2retrieve confirmed status
- 3provide information
Customer communication and follow-up questions
“Could you resend the confirmation for AU-2026-1842?”
- 1Find document
- 2check authorization
- 3provide again
Master data and terms
“Please deliver to our new warehouse at Werkstraße 8 from now on.”
- 1Record change
- 2clarify details and authorization
- 3update after confirmation
Complaints and resolution cases
“12 sealing rings from our delivery are damaged. Photos are attached. Please review a credit note.”
- 1Match order and documents
- 2structure case
- 3involve service
Our customers
Teams across industries use automaited for more efficient processes.
Furniture & livingAI
RetailAI
Automate recurring operational processes.
IndustryAI
Automatically process customer orders and reduce the workload for inside sales.
IndustryAI
Simplify operational workflows and make day-to-day processing more efficient.
TravelAI
Automate recurring customer service tasks.
PharmaceuticalsAI
Automate financial processes and reduce manual work.
IndustryAI
Less manual work when processing orders and invoices.
FinanceAI
Better customer service through more efficient day-to-day workflows.
Medical devicesAI
Automatically capture customer orders and process them in the ERP.
+300 more
INTRODUCTION & SUPPORT
Set up together.
Supported every day.
We support you from the first demo through setup to ongoing operation. With clear points of contact and a plan agreed for your company.
Individual product presentation
We discuss your tasks and show you relevant components, such as order processing.
Guided introduction
After kick-off, a first test version is ready within days. In parallel, we connect systems and support the rollout over approximately three months.
Ongoing support
Together, we review results, adjust the setup and introduce further tasks.
YOUR CASE AT THE CENTER
How would automaited
process your case?
See which steps automaited can take on and where your team decides.
Book a demo